**Last Updated:** August 2026
At Auto HiiLearner, safeguarding your privacy is a top priority. This Privacy Policy outlines how we collect, utilize, and protect your information when you use our platform and services.
### 1. Information We Collect
To provide you with a seamless experience, we collect specific types of data, including:
* **Personal Information:** Your name, email address, and phone number.
* **Business Information:** Your company name and GSTIN.
* **Platform Data:** Usage metrics, contact lists you upload for campaigns, and secure payment information.
### 2. How We Use Your Information
We use the data we collect solely to deliver and improve our services. Specifically, we use it to:
* Power and maintain your WhatsApp API services.
* Process transactions and billing securely.
* Send important account alerts and service updates.
* Provide customer support and troubleshoot technical issues.
* Analyze usage trends to enhance our platform's performance.
### 3. Data Security
We take the security of your data seriously and have implemented robust safeguards, including:
* **Encryption:** Industry-standard SSL/TLS encryption for data transmission.
* **Secure Payments:** Full compliance with PCI-DSS standards for all payment processing.
* **Access Control:** Strict, restricted internal access to user data.
* **Audits:** Regular security audits to identify and prevent vulnerabilities.
### 4. Data Sharing & Disclosure
**We never sell your personal data.** We only share your information with trusted third parties necessary to run our services:
* **Meta / WhatsApp:** To facilitate core API functionality and messaging.
* **Service Providers:** Secure payment processors and hosting partners.
* **Legal Obligations:** Law enforcement or regulatory authorities, but only when explicitly required by law.
### 5. Data Retention
Your information is retained for as long as your Auto HiiLearner account remains active.
* **Account Deletion:** If you choose to delete your account, your data will be permanently removed from our active systems within 90 days.
* **Compliance:** Billing and tax records are retained for longer periods as mandated by Indian law.
### 6. Your Privacy Rights
You maintain full control over your personal data. At any time, you can:
* **Access** your data directly through your user dashboard.
* **Request corrections** to any inaccurate information.
* **Delete** your account and associated data.
* **Opt-out** of promotional and marketing communications.
### 7. Cookie Policy
Our website uses cookies to ensure everything functions properly.
* **Essential Cookies:** Used for user authentication and maintaining secure sessions.
* **Analytics Cookies:** Used only with your consent to help us understand site traffic and improve user experience.
### 8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our Data Protection Officer:
* **Email:** info@auto.hiilearner.in
* **Phone:** +91 7582848284
* **Address:** 56, Ward No 13, Thandla, District Jhabua, Madhya Pradesh